25.13.10
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Certified Property Loss Appraiser (PLA)

The Certified Property Loss Appraiser (PLA) Program is a 30-hour specialized training course designed to prepare professionals for the property damage appraisal process. This program provides a comprehensive foundation in property loss assessment, covering damage evaluation, cost estimation, documentation, and ethical considerations. Participants will develop expertise in residential, commercial, and large-loss appraisals, learning best practices for conducting impartial assessments, handling disputed claims, and collaborating with adjusters, insurers, and contractors.

The curriculum consists of seven key modules, focusing on adjusting methods, advanced appraisal strategies, damage estimation, and legal and ethical compliance. Students will gain practical experience in on-site inspection techniques, identifying hidden damages, and utilizing modern appraisal tools such as drones and laser measuring devices. The program also covers fraud detection, disputed appraisals, and negotiation strategies to ensure that appraisers can maintain accuracy, fairness, and integrity in the claims process. Real-world case studies and practical application exercises will reinforce key concepts and provide hands-on experience.

Upon successful completion of the final certification exam, participants will earn the Certified Property Loss Appraiser (PLA) designation, signifying their proficiency in property loss assessment, appraisal methodology, and compliance with national industry standards. This certification is a valuable credential for professionals seeking to advance their expertise in property damage appraisals and enhance their credibility within the insurance industry​.

Skills / Knowledge

  • Fundamentals of Property Damage Appraisal
  • Legal Considerations and Regulatory Compliance
  • Appraisal Techniques for Various Property Types
  • Documentation and Reporting in Property Appraisals
  • National Standards and Technological Integration in Appraisal
  • Dispute Resolution and Legal Pitfalls
  • Emerging Trends and Future Developments in Appraisal

Earning Criteria

Required

course

Must complete Ethics for Insurance Professionals (CPEIP24)