Certified Property Loss Umpire (PLU)

The Certified Property Loss Umpire (PLU) course is a 30-hour advanced training course designed to prepare professionals for the critical role of an umpire in insurance appraisal disputes. This program provides an in-depth understanding of the appraisal process, legal and ethical considerations, and dispute resolution techniques to ensure impartial and fair claim settlements. Participants will develop expertise in handling complex property loss cases, interpreting policy language (if applicable), and issuing legally sound appraisal awards while maintaining professional integrity.

The curriculum consists of seven key modules, covering the responsibilities of an umpire, advanced appraisal methodologies, negotiation and mediation techniques, and legal frameworks governing the appraisal process. Students will engage in real-world case studies, mock dispute resolution exercises, and analysis of industry best practices to develop critical decision-making skills. Special emphasis is placed on maintaining neutrality, avoiding conflicts of interest, and handling high-stakes claims involving multiple parties.

Upon successful completion of the final certification exam, participants will earn the Certified Property Loss Umpire (PLU) designation, signifying their proficiency in dispute resolution, ethical claims handling, and property loss adjudication. This certification is an essential credential for professionals seeking to enhance their credibility as a neutral decision-maker in property loss disputes and insurance appraisal proceedings.